Southwest Gas Storage Company

Original Volume No. 1

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Effective Date: 10/01/1994, Docket: MT94- 20-000, Status: Effective

First Revised Sheet No. 64 First Revised Sheet No. 64 : Superseded

Superseding: Original Sheet No. 64

RATE SCHEDULE FSS (Continued)

FIRM STORAGE SERVICE

(d) In the event that the Buyer or potential Buyer may

have any complaints, the Buyer or potential Buyer

shall:

(1) Provide Seller a written or verbal description of

the complaint, including the identification of

the storage request, if applicable, by

contacting Seller at the following:

Southwest Gas Storage Company

Attn: Marketing Administration

P. O. Box 1642

Houston, Texas 77251-1642

(713) 627-4765

(2) Seller will respond initially within 48 hours

and in writing within 30 days advising Buyer or

potential Buyer of the disposition of the

complaint.

(e) A Request for Storage shall not be deemed to have

been received and accepted by Seller until Seller

has received in writing the information required or

requested under Sections 6.5(b) and 6.5(c) herein.

If Seller requests additional information or

assurances in accordance with this Section, and

such information is provided within seven (7) days

of such request, Buyer's Request for Storage will

be deemed to have been received when the

information set forth in Section 6.5(b) was

received. Otherwise Buyer's Request for Storage

will be deemed to have been received when such

additional information or assurances actually were

received in writing by Seller.