Southern Natural Gas Company

Seventh Revised Volume No. 1

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Effective Date: 02/01/2009, Docket: RP09-212-000, Status: Effective

Fourth Revised Sheet No. 191 Fourth Revised Sheet No. 191

Superseding: Third Revised Sheet No. 191

GENERAL TERMS AND CONDITIONS

(Continued)

hold it harmless for any loss or damage occasioned by the agent's actions or

COMPANY'S reliance thereon, and shall be accompanied by an affidavit

verifying the information contained in the Request. If the Request conforms

with the provisions of this Section 24.2, then COMPANY shall notify

SHIPPER in writing of its acceptance of the Request.

25. AFFILIATES

Information regarding any facilities that COMPANY's transmission function employees

share with any marketing function employees of its affiliate(s) is available on

COMPANY's Internet Web Site at www.elpaso.com under Informational Postings.

26. COMPLAINTS

Company shall respond to any complaints which SHIPPER or a Transmission Customer (as

defined in Section 358.3(g) of the Commission's Regulations) has