Venice Gathering System, L. L. C.
Original Volume No. 1
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Effective Date: 09/22/2004, Docket: RP04-456-000, Status: Effective
First Revised Sheet No. 205 First Revised Sheet No. 205 : Effective
Superseding: Original Sheet No. 205
GENERAL TERMS AND CONDITIONS
22.4 Response to Complaints
VGS will provide a written response to all complaints
within thirty (30) days of the receipt of the written
complaint. It is VGS' policy to comply with all applicable
regulations while continuing to work with its customers to
resolve any concerns regarding its transportation services.
VGS' priority is to resolve all complaints on an informal
basis knowing that most problems are based on
misunderstandings, rather than any willful violation of the
23. STANDARDS OF CONDUCT
Information required to be made available pursuant to Order
No. 2004, et seq., as set forth in 18 C.F.R. Section 358, is
posted on VGS' Internet Home Page.