Mogas Pipeline LLC (Fomerly Missouri Interstate Gas)

First Revised Volume No. 1

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Effective Date: 06/01/2008, Docket: CP06-407-002, Status: Effective

Original Sheet No. 83 Original Sheet No. 83 : Pending

 

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

24.4 Service complaints: Shippers are encouraged to resolve

any disputes informally with Transporter. A formal complaint

concerning any transportation service offered by Transporter

should be directed in writing to:

 

President

MoGas Pipeline LLC

110 Algana Court

St. Peters, MO 63376

(636) 926-0387 (facsimile)

 

Transporter shall inform Shipper within 48 hours that the inquiry

has been received and inform Shipper of Transporter's initial

response to the inquiry and proposed course of action. Each

inquiry will be noted on the transportation request log. Each

inquiry shall be investigated, and, within 30 days of inquiry,

Transporter shall inform Shipper in writing in of the action, if

any, taken in response to Shipper's inquiry. Transporter shall

maintain a separate file for all shipper inquiries and

Transporter's responses.