Pine Prairie Energy Center, LLC
Original Volume No. 1
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Effective Date: 09/01/2007, Docket: RP07-563-000, Status: Effective
Original Sheet No. 113 Original Sheet No. 113 : Effective
GENERAL TERMS AND CONDITIONS
(Continued)
3.7 Complaints. In the event that a Customer or
prospective Customer has a complaint relative to service under
this FERC Gas Tariff, the Customer or prospective Customer shall
provide a description of the complaint, including the
identification of the service request (if applicable), and
communicate it to:
Richard Tomaski
Vice President
PINE PRAIRIE ENERGY CENTER, LLC
333 Clay Street, Suite 1300
Houston, Texas 77002
Telephone: 713-652-3669
Facsimile: 713-652-3700
e-mail: rtomaski@pineprairieenergycenter.com
PPEC will respond initially within forty-eight (48) hours
and in writing within 30 days of receipt of the complaint advising
Customer or a prospective Customer of the disposition of the
complaint. In the event the required date of PPEC's response
falls on a Saturday, Sunday or a holiday that affects PPEC, PPEC
shall respond by the next Business Day.
3.8 Information.
(a) Any person may request information on pricing,
terms of storage, parking or wheeling service or capacity
availability by contacting PPEC at the following:
Richard Tomaski
Vice President
PINE PRAIRIE ENERGY CENTER, LLC
333 Clay Street, Suite 1300
Houston, Texas 77002
Telephone: 713-652-3669
Facsimile: 713-652-3700
e-mail: rtomaski@pineprairieenergycenter.com
(b) Each Customer will be provided with a list of phone
numbers for PPEC's Gas dispatch and control personnel, who are on-
call 24-hours a day.
3.9 Construction of Facilities. PPEC shall not be
required to provide any requested service under any Rate Schedule
which would require construction or acquisition by PPEC of new
facilities, or expansion of existing facilities.