Pine Prairie Energy Center, LLC

Original Volume No. 1

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Effective Date: 09/01/2007, Docket: RP07-563-000, Status: Effective

Original Sheet No. 113 Original Sheet No. 113 : Effective

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

3.7 Complaints. In the event that a Customer or

prospective Customer has a complaint relative to service under

this FERC Gas Tariff, the Customer or prospective Customer shall

provide a description of the complaint, including the

identification of the service request (if applicable), and

communicate it to:

 

Richard Tomaski

Vice President

PINE PRAIRIE ENERGY CENTER, LLC

333 Clay Street, Suite 1300

Houston, Texas 77002

Telephone: 713-652-3669

Facsimile: 713-652-3700

e-mail: rtomaski@pineprairieenergycenter.com

 

PPEC will respond initially within forty-eight (48) hours

and in writing within 30 days of receipt of the complaint advising

Customer or a prospective Customer of the disposition of the

complaint. In the event the required date of PPEC's response

falls on a Saturday, Sunday or a holiday that affects PPEC, PPEC

shall respond by the next Business Day.

 

3.8 Information.

 

(a) Any person may request information on pricing,

terms of storage, parking or wheeling service or capacity

availability by contacting PPEC at the following:

 

Richard Tomaski

Vice President

PINE PRAIRIE ENERGY CENTER, LLC

333 Clay Street, Suite 1300

Houston, Texas 77002

Telephone: 713-652-3669

Facsimile: 713-652-3700

e-mail: rtomaski@pineprairieenergycenter.com

 

(b) Each Customer will be provided with a list of phone

numbers for PPEC's Gas dispatch and control personnel, who are on-

call 24-hours a day.

 

3.9 Construction of Facilities. PPEC shall not be

required to provide any requested service under any Rate Schedule

which would require construction or acquisition by PPEC of new

facilities, or expansion of existing facilities.