Centerpoint Energy - Mississippi River

Third Revised Volume No. 1

 Contents / Previous / Next / Main Tariff Index

 

 

Effective Date: 07/05/2005, Docket: RP05-398-000, Status: Effective

Fifth Revised Sheet No. 250 Fifth Revised Sheet No. 250 : Effective

Superseding: Fourth Revised Sheet No. 250

GENERAL TERMS AND CONDITIONS

(Continued)

 

31. STANDARDS OF CONDUCT

 

31.1 Nondiscriminatory Access: MRT will provide non-discriminatory

access to all sources of supply in accordance with Part 284 of the

Commission's regulations and will not give shippers of its gathering affiliate

undue preference over shippers of nonaffiliated gatherers or other customers

in scheduling, transportation, storage or curtailment priority.

 

31.2 No Tying Arrangements: MRT will not condition or tie its agreement

to provide transportation service to an agreement by the producer, customer,

end-user, or shipper relating to any service by any gathering affiliate, any

services by it on behalf of its gathering affiliate, or any services in which

its gathering affiliate is involved.

 

31.3 Procedures Used to Address and Resolve Complaints. Any person

having a complaint regarding MRT's services shall provide to MRT within ninety

(90) days from the date of the alleged occurrence or knowledge thereof a

written description detailing the complaint, including a description of the

specific request or transaction involved, if any, and shall direct the

complaint to:

 

CenterPoint Energy - Mississippi River Transmission Corporation

1600 S. Brentwood Blvd., Suite 590

St. Louis, MO 63144

Attn: Transportation Services, Complaints

or

Telecopy to: 314-991-7600

 

MRT shall investigate all complaints received and shall respond initially

within forty-eight (48) hours and in writing within thirty (30) days after

receipt of the written complaint. Complainant shall cooperate with MRT if

additional information is required by MRT to investigate any complaint.