Midwestern Gas Transmission Company

SECOND REVISED VOLUME NO. 1

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Effective Date: 09/01/2000, Docket: MT00- 13-000, Status: Effective

Third Revised Sheet No. 86 Third Revised Sheet No. 86 : Superseded

Superseding: Second Revised Sheet No. 86

 

 

GENERAL TERMS AND CONDITIONS

 

 

3. Service Complaints

 

Customers are encouraged to resolve any disputes informally with their designated

customer representatives. A formal complaint concerning any transportation

services offered by Transporter shall specifically state that it is a complaint

under Order No. 497 and shall be directed, preferably in writing, to the Vice

President of Transportation Services, P. O. Box 2511, Houston, Texas 77252-2511.

The Vice President or his designee will respond initially to the complainant

within 48 hours (exclusive of weekends and holidays), and in writing within 30

days.

 

4. Common Operating Facilities and Personnel

 

Information on any operating facilities or operating personnel that Transporter

shares with any of its marketing affiliates will be available on its Internet web

site.

 

XX. INCORPORATION IN RATE SCHEDULES AND GAS SERVICE AGREEMENTS

 

These General Terms and Conditions are incorporated in and are a part of Transporter's

Rate Schedules and gas service agreements. To the extent there is any inconsistency

between terms in these General Terms and Conditions and terms in Transporter's Rate

Schedules or gas service agreements, these General Terms and Conditions shall govern.

Transporter may waive any rights hereunder or any obligations of Shipper on a basis that

is not unduly discriminatory; provided that no waiver shall operate or be construed as a

waiver of other or future rights or obligations, whether of a like or different

character.

 

XXI. RELEASES OF FIRM SERVICE

 

A Shipper (herein referred to as "Releasing Shipper") under Rate Schedule FT-A may notify

Transporter that Releasing Shipper desires to be relieved of all or a portion of the

Transportation Quantity as set forth in its then effective FT-A Agreement.

 

A release for the entire remaining term of the Releasing Shipper's service agreement

shall effect a permanent assignment. In the event of a permanent assignment, the

assignee shall receive all rights and obligations associated with the released capacity.

 

1. Releasing Shipper's Request for Assignment

 

A Releasing Shipper that desires to release its rights to service on a basis that

does not qualify for an exemption from prior posting pursuant to Section 3 hereof,

may post directly on PASSKEY a Release Request, containing the following

information: