Michigan Gas Storage Company

Original Volume No. 2

 Contents / Previous / Next / Main Tariff Index

 

 

Effective Date: 01/01/1992, Docket: MT92- 2-000, Status: Effective

First Revised Sheet No.51 First Revised Sheet No.51 : Superseded

Superseding: Original Sheet No.51

 

 

GENERAL TERMS AND CONDITIONS

(Continued)

16.LIMITATION OF LIABILITY

 

16.1 Limitation of Liability

 

Any and all claims against Transporter, its officers, employees, agents or representatives hereunder

shall be limited to the assets of Transporter and Shipper hereby waives any and all rights to proceed

against the owner of Transporter.

 

17.COMPLAINT PROCEDURES

 

a. Complaints by Shippers and potential Shippers concerning any transportation services offered

should be directed in writing to Transporter at the following address:

 

Michigan Gas Storage Company

Attention: Director of Gas Supply

1945 West Parnall Road

Jackson, MI 49201

 

b. Complaints shall be reviewed by the Director of Gas Supply (or the Director's designee in the

event of the Director's absence or unavailability) and such other MGS personnel as the Director, or

the Director's designee, shall deem appropriate given the nature of the complaint.

 

c. Transporter will respond initially to the complaint within forty-eight (48) hours from receipt of

the complaint. Transporter will also respond in writing within thirty (30) days advising Shipper or

potential Shipper of the disposition of the complaint. Complaints shall clearly indicate the

person to whom the initial and subsequent responses shall be addressed and shall provide phone

numbers (voice and fax) for delivery of initial responses and an address for the delivery of subsequent

written response(s).

 

18.INFORMATION

 

Any person may request information on the availability, pricing or other terms of transportation service

and/or capacity availability by contacting Transporter at the following address:

 

 

 

 

 

 

 

 

 

 

 

Michigan Gas Storage Company

Attention: Director of Gas Supply

1945 West Parnall Road

Jackson, MI 49201

(517) 788-2105

 

19.SHARED OPERATING PERSONNEL AND FACILITIES

 

No operating personnel or facilities are shared by Transporter and its marketing affiliate(s).

 

 

 

 

 

 

 

 

 

--------------------------------------------------------------------