Gulfstream Natural Gas System, L.L.C.

Original Volume No. 1

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Effective Date: 06/15/2009, Docket: RP09-594-000, Status: Effective

Third Revised Sheet No. 205 Third Revised Sheet No. 205

Superseding: Second Revised Sheet No. 205

 

GENERAL TERMS AND CONDITIONS

(CONTINUED)

 

 

34 STANDARDS OF CONDUCT COMPLIANCE PROCEDURES.

 

34.1 Complaints: In the event that a Shipper or potential

Shipper has a complaint relative to service under this

Tariff, the Shipper shall:

 

(a) Provide a description of the complaint, in writing,

including the identification of the Transportation

request (if applicable), communicated to:

 

Gulfstream Natural Gas System, L.L.C.

2701 N. Rocky Point Drive, Suite 1050

Tampa, FL 33607

Attention: P. Martin Teague,

Associate General Counsel

Telephone: 813-282-6605

 

(b) Transporter shall respond to a complaint within 48

hours, and in writing within thirty (30) Days

advising Shipper or potential Shipper of the

disposition of the complaint. In the event the

required date of Transporter's response falls on a

Saturday, Sunday, or a holiday that affects

Transporter, Transporter shall respond by the next

Business Day.

 

34.2 Informational Postings

 

All information required to be posted pursuant to the

Commission's currently effective Standards of Conduct

regulations will be provided on 1LineSM under Informational

Postings. Such information will be updated as required by

applicable regulation(s) issued by the Commission.