Gulfstream Natural Gas System, L.L.C.
Original Volume No. 1
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Effective Date: 06/15/2009, Docket: RP09-594-000, Status: Effective
Third Revised Sheet No. 205 Third Revised Sheet No. 205
Superseding: Second Revised Sheet No. 205
GENERAL TERMS AND CONDITIONS
(CONTINUED)
34 STANDARDS OF CONDUCT COMPLIANCE PROCEDURES.
34.1 Complaints: In the event that a Shipper or potential
Shipper has a complaint relative to service under this
Tariff, the Shipper shall:
(a) Provide a description of the complaint, in writing,
including the identification of the Transportation
request (if applicable), communicated to:
Gulfstream Natural Gas System, L.L.C.
2701 N. Rocky Point Drive, Suite 1050
Tampa, FL 33607
Attention: P. Martin Teague,
Associate General Counsel
Telephone: 813-282-6605
(b) Transporter shall respond to a complaint within 48
hours, and in writing within thirty (30) Days
advising Shipper or potential Shipper of the
disposition of the complaint. In the event the
required date of Transporter's response falls on a
Saturday, Sunday, or a holiday that affects
Transporter, Transporter shall respond by the next
Business Day.
34.2 Informational Postings
All information required to be posted pursuant to the
Commission's currently effective Standards of Conduct
regulations will be provided on 1LineSM under Informational
Postings. Such information will be updated as required by
applicable regulation(s) issued by the Commission.