Gulf States Transmission Corporation

Original Volume No. 1

Effective Date: 12/02/2005, Docket: RP06- 76-000, Status: Effective

Second Revised Sheet No. 55 Second Revised Sheet No. 55 : Effective

Superseding: First Revised Sheet No. 55

GENERAL TERMS AND CONDITIONS (Continued)

16. NOTICES (Continued)

desire to give to the others shall be in writing and shall be considered

as duly delivered when mailed by postpaid registered mail addressed to

said party at its last known post office address, or at such other address

as either party may designate in writing. Routine communications,

including monthly statements and payments, shall be considered as duly

delivered when mailed by either registered or ordinary mail.

17. INTERNAL PROCEDURE TO EXAMINE THIRD-PARTY COMPLAINTS OF UNDUE

DISCRIMINATION BY TRANSPORTER IN FAVOR OF AFFILIATED MARKETERS

17.1 All complaints of alleged undue discrimination by Transporter in

favor of an Affiliated Marketer, whether written or verbal, shall be

referred to the Compliance Officer for Gulf States Transmission

Corporation (Gulf States) who is designated in Transporter's

Procedures for Standards of Conduct. The Compliance Officer shall

prepare a written statement of the complaint which shall contain the

name of the Complainant and a detailed factual report of the

complaint, including all relevant dates, companies involved,

employees involved, and the specific claim of undue discrimination.

The Compliance Officer shall provide a copy of such statement to the

Complainant, along with a copy of this procedure.

17.2 The Contract Administration Department, under the direction of the

Compliance Officer, shall conduct a preliminary investigation of the

complaint and make one of the following determinations:

(a) The complaint is factually incorrect;

(b) The complaint is factually correct, but there does not appear

be any basis for a claim of undue discrimination;