East Tennessee Natural Gas, LLC

Third Revised Volume No. 1

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Effective Date: 03/11/2009, Docket: RP09-347-000, Status: Effective

Original Sheet No. 375C.01 Original Sheet No. 375C.01

GENERAL TERMS AND CONDITIONS (Continued)

23. ELECTRONIC COMMUNICATION

23.4 Authorized Use of LINK® System; Confidentiality (cont'd)

(d) Transporter reserves the right to disable for due cause any

USERID issued to any LINK® System User. Transporter shall

provide notice to LINK® System Subscriber, LINK® System User

and/or Local Security Administrator, as applicable, at the time

that the USERID is disabled by Transporter. In addition, upon

thirty (30) days prior notice to the LINK® System User and the

Local Security Administrator, Transporter will disable any USERID

that has not been used to access the LINK® System for fifteen

(15) consecutive months.