East Tennessee Natural Gas, LLC

Third Revised Volume No. 1

Effective Date: 01/01/2009, Docket: RP09-90-000, Status: Effective

Second Revised Sheet No. 375G Second Revised Sheet No. 375G

Superseding: First Revised Sheet No. 375G

GENERAL TERMS AND CONDITIONS (Continued)

23. ELECTRONIC COMMUNICATION

23.8 Electronic Mail (E-mail) Notification. For system-wide notices of general

applicability, any provisions of this FERC Gas Tariff requiring that these matters be

written or in writing are satisfied by Transporter utilizing electronic transmission

through the LINK® System in accordance with the procedures for utilization of the

LINK® System or through electronic data interchange as provided for in Commission-

approved or permitted data sets. Critical system-wide notices will be in a separate

category from notices that are not critical. Transporter will use electronic mail (e-

mail) in order to facilitate certain notifications to Customers as required by this

FERC Gas Tariff. Customer shall provide Transporter with at least one e-mail address

to which these notifications can be sent, and shall be responsible for updating such

information as necessary. In addition to the requirement specified in Sections 14 and

15 of these General Terms and Conditions to post notices on the LINK® System,

Transporter shall provide such notifications via e-mail communication to those

Customers that have provided such e-mail address information and have requested, via

the LINK® System, e-mail notification of critical notices issued by Transporter.

Customer shall be responsible for providing accurate e-mail notification information

to Transporter, including timely updates to such information as necessary. All other

provisions, including service agreement-specific notices, requiring items or

information to be written or in writing remain unchanged unless otherwise agreed by

Transporter and Customer.

23.9 Rights to LINK® System. Transporter or an affiliate of Transporter is the exclusive

proprietor of the programming that generates the LINK® System and of all the

copyrights and proprietary interests therein, except insofar as any third party (whose

materials are made available in the files of the LINK® System under license to

Transporter or an affiliate of Transporter) possesses a copyright or proprietary

interest in such materials, but not of the files of and the information displayed on

the LINK® System. A LINK® System Subscriber will not by virtue of this Section 23 or

the executed LINK® System Agreement acquire any proprietary interests in the

programming that generates the LINK® System. As part of Transporter's continuing

development of the LINK® System, third parties may desire to acquire rights to certain

parts of the programming. Transporter will attempt to accommodate, when appropriate,

requests by LINK® System Subscribers to license these rights for use in the LINK®

System.