East Tennessee Natural Gas, LLC

Third Revised Volume No. 1

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Effective Date: 03/01/2009, Docket: RP08-487-002, Status: Effective

Substitute Second Revised Sheet No. 313 Substitute Second Revised Sheet No. 313

Superseding: Sub First Revised Sheet No. 313

GENERAL TERMS AND CONDITIONS (Continued)

(c) A requested change in service, including a change of Receipt

Point(s) and/or Delivery Point(s) that is (i) fully

processed by Transporter, (ii) accepted by Transporter or,

for requested Receipt Point and/or Delivery Point changes,

awarded to Shipper pursuant to Sections 5.7 and 5.8 herein

and (iii) reflected in an executed Service Agreement, shall

be deemed to have the full force and effect of the

underlying service agreement.

5.2 Request for Service.

(a) A request for a new service or an amendment to an existing

service shall contain the information identified on the

Request for Service Information List posted on Transporter's

Internet Web site, as such list may be amended from time to

time. Requests to amend existing service that will affect a

Shipper's financial obligations to Transporter are referred

to as Billing Amendments. Requests to amend existing

service that will not affect a Shipper's financial

obligations (including, but not limited to, Shipper's

requests for new Receipt Point(s) and/or Delivery Point(s)

under the same service agreement) to Transporter are

referred to as Non-Billing Amendments.