East Tennessee Natural Gas, LLC

Third Revised Volume No. 1

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Effective Date: 04/20/2008, Docket: RP08-277-000, Status: Effective

Third Revised Sheet No. 312 Third Revised Sheet No. 312 : Effective

Superseding: Second Revised Sheet No. 312

GENERAL TERMS AND CONDITIONS (Continued)

4.5 Correction of metering errors - failure of meters: In the event a meter is out of

service or registering inaccurately, the volume of gas delivered shall be

determined:

(a) by using the registration of any check meter or meters, if installed and

accurately registering; or, in the absence of (a);

(b) by correcting the error if the percentage of error is ascertainable by

calibration, tests, or mathematical calculation; or, in the absence of both

(a) and (b), then;

(c) by estimating the quantity of delivery by deliveries during periods under

similar conditions when the meter was registering accurately.

4.6 Correction of metering errors - adjustments: A measurement data correction shall

become a prior period adjustment (PPA) after the fifth (5th) Business Day following

the production month. Measurement data corrections should be processed within six

(6) Months from the production month, unless (i) Transporter, Shipper and Balancing

Party mutually agree otherwise or (ii) the correction is the result of a deliberate

omission or misrepresentation by a Party or a mutual mistake of fact. In all

instances where a correction is made, Shipper, Transporter or Balancing Party, as

applicable, has 90 days to dispute the correction. In the case of corrections made

under (i) or (ii) above, the period for resolving corrections will be tolled until

the correction is settled.

4.7 Preservation of metering records: Transporter and Shipper shall each preserve for

a period of at least one year all test data, charts and other similar records.

5. CONTRACTING FOR SERVICE

5.1 (a) Specific requests for information concerning service(s) should be directed

to:

East Tennessee Natural Gas, LLC

Contract Administration

P.O. Box 1642

Houston, Texas 77251-1642

1-800-827-LINK or in Houston, 713-989-LINK

Telecopy: (713) 627-5041

(b) All Shippers/Balancing Parties requesting a new service or an amendment to

an existing service must be a LINK® System User pursuant to Section 23 of

these General Terms and Conditions and must submit a request for service

electronically via the LINK® System. No request for service will be

processed until the information required pursuant to Sections 5.2 and 6 of

these General Terms and Conditions has been provided. In the event that a

request for service is ultimately rejected by Transporter, Transporter

shall notify the affected Shipper/Balancing Party via e-mail of the

reason(s) for such rejection,