Destin Pipeline Company, L.L.C.
Original Volume No. 1
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Effective Date: 12/18/2008, Docket: RP09-84-000, Status: Effective
Fifth Revised Sheet No. 123 Fifth Revised Sheet No. 123
Superseding: Fourth Revised Sheet No. 123
GENERAL TERMS AND CONDITIONS
(Continued)
20. AFFILIATES
COMPANY shall post on its Internet Web Site at www.destinpipeline.com
its procedures for implementation of and compliance with the
Commission's Standards of Conduct regulations. All information
required to be posted pursuant to such regulations will be provided on
COMPANY's Internet Web Site under Informational Postings. Such
information will be updated as required by applicable regulations
issued by the Commission.
21. COMPLAINTS
COMPANY shall respond to any complaints which SHIPPER or a potential
shipper has regarding transportation service on COMPANY's system
within forty-eight (48) hours after receipt by COMPANY. If such
complaint is not resolved within thirty (30) days after COMPANY's
receipt of the complaint, COMPANY shall respond in writing to the
complaining party prior to the expiration of said thirty-day period.
22. INTERNET WEB SITE
COMPANY shall maintain an electronic computer system (Company's
Internet Web Site) for the purpose of providing its SHIPPERS and third
parties equal and timely access to COMPANY's Transportation Log,
Standards of Conduct information, and information relevant to the
availability of capacity on COMPANY's system, including whether the
capacity is available from COMPANY or a RELEASING SHIPPER under the
provisions of Section 18 hereof. COMPANY shall also provide each
SHIPPER access through Company's Internet Web Site to information