Dauphin Island Gathering Partners

Original Volume No. 1

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Effective Date: 12/23/1997, Docket: CP97-300-002, Status: Effective

Original Sheet No. 216 Original Sheet No. 216 : Effective

 

23. COMPLAINTS

 

Transporter shall respond to any complaints which Shipper or a

potential Shipper (as defined in Section 161.2 of the

Commission's Regulations) has regarding transportation service on

Transporter's MP Facility or Transporter's DI Facility within

forty-eight (48) hours after receipt by Transporter. If such

complaint is not resolved within thirty (30) days after

Transporter's receipt of the complaint, Transporter shall respond

in writing to the complaining party prior to the expiration of

said thirty (30) day period.