Columbia Gas Transmission LLC

Third Revised Volume No. 1

Effective Date: 03/03/2009, Docket: RP09-340-000, Status: Effective

Original Sheet No. 273 Original Sheet No. 273

GENERAL TERMS AND CONDITIONS (Cont'd)

(a) Equipment. EBB users must have computer equipment, software and Internet service meeting the

minimum standards established by the Gas Industry Standards Board and incorporated elsewhere in this Tariff.

Transporter will operate a toll free telephone helpline answered 24 hours a day, to provide technical support.

(b) Access Procedure. Any party desiring to use Transporter's EBB may arrange to do so by

contacting Transporter's Navigates Help Desk, making the request, and providing the name, address, and telephone

number of the company and the designated contact person, and other information as may be required.

2.9 Warranty of Accuracy of Data. All parties using the EBB assume the responsibility that the data they

transmit through the EBB are accurate and complete. Each such party further agrees that the party receiving

data transmitted through the EBB may act in full reliance upon such data to the same extent that it could have

had the data been delivered by any other means authorized under any Rate Schedule or Service Agreement.

2.10 Confidentiality. All communications received through the EBB, and any data contained therein, shall be

subject to the same requirements of confidentiality, if any, applicable to such communications had they been

made by any other means permitted under any Rate Schedule or Service Agreement.

2.11 Maintenance of Communication Link. Each party is responsible for maintaining an effective

communication link with the Internet.

2.12 Determination of Receipt or Delivery of Transmissions. An EBB transmission shall be deemed to have

been received when the transmission has been successfully received and time-stamped by Transporter's

application (for electronic data interchange (EDI) transmissions) or by the EBB computer (for on-line

transmissions).

2.13 Responsibility for Employees. Each party shall be responsible for the actions of its employees with

respect to use of or access to Transporter's EBB. Each employee and agent shall be deemed to have authority

to act on behalf of and to bind that party with respect to any communications and data in electronic

transmissions initiated by that employee or agent.