Eastern Shore Natural Gas Company

Second Revised Volume No. 1

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Effective Date: 11/01/2002, Docket: RP00-393-002, Status: Effective

Original Sheet No. 173A Original Sheet No. 173A : Effective

EASTERN SHORE NATURAL GAS COMPANY

GENERAL TERMS AND CONDITIONS

(Continued)

24. Operational Flow Orders (Continued)

(e) OFO Levels

If Seller determines the need to issue an OFO, Seller

will classify the OFO within one of the following three

levels of severity, with Level 1 representing the least

severe and Level 3 representing the most severe

operational conditions on Seller's pipeline system.

Level 1: Seller experiences any event covered by the

provisions of this Section 24 that threatens Seller's

ability to maintain firm service to a DPA or to any

portion thereof.

Level 2: Seller experiences any event covered by the

provisions of this Section 24 that threatens Seller's

ability to maintain firm service to multiple DPA's or to

any portion of those multiple DPA's.

Level 3: Seller experiences any event covered by the

provisions of this Section 24 that threatens Seller's

ability to maintain firm service to all DPA's or to any

portions of all DPA's.