Eastern Shore Natural Gas Company

Second Revised Volume No. 1

Effective Date: 11/01/2002, Docket: RP00-393-002, Status: Effective

First Revised Sheet No. 172 First Revised Sheet No. 172 : Effective

Superseding: Original Sheet No. 172

EASTERN SHORE NATURAL GAS COMPANY

GENERAL TERMS AND CONDITIONS

(Continued)

24. Operational Flow Orders (Continued)

Except for Force Majeure events, or events or conditions

which threaten the integrity of Seller's pipeline system,

Seller may issue an OFO upon notice to Buyer, which

notice shall be given at least twenty-four (24) hours in

advance of implementation. Seller shall issue OFOs by

posting on its EBB and by telephone or facsimile to

Buyer's representative. Buyer, upon notification by

Seller, shall monitor Seller's EBB for any OFO

applicable to Buyer's service and shall be solely

responsible for compliance with each OFO. Each OFO will

contain the following provisions:

(1) Time and date of issuance;

(2) Time that the OFO is considered to be effective;

(3) Duration of the OFO (if no duration is specified,

the OFO will be effective until further notice);

(4) The OFO Level declared and reason for the issuance

of the OFO;

(5) A description of the area of Seller's pipeline

system in which the OFO is in effect and the

Buyer(s) or class of Buyers affected;

(6) The specific actions required to comply with the

OFO, including the time frame within which

compliance is required to avoid penalties. These

actions include, but are not limited to, (i) a

measureable change in gas flow rate to the level

specified in the OFO, and/or (ii) written

confirmation of a flow rate change on an

interconnecting upstream pipeline, and/or (iii)

a written confirmation of a scheduling change with

Seller; and

(7) Any other terms Seller may reasonably require to

ensure the effectiveness of the OFO.