Eastern Shore Natural Gas Company

Second Revised Volume No. 1

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Effective Date: 11/01/2002, Docket: RP00-393-002, Status: Effective

Second Revised Sheet No. 171 Second Revised Sheet No. 171 : Effective

Superseding: First Revised Sheet No. 171

EASTERN SHORE NATURAL GAS COMPANY

GENERAL TERMS AND CONDITIONS

(Continued)

24. Operational Flow Orders (Continued)

(b) Pipeline-Specific Operational Standards for Issuance of

OFOs (Continued)

(1) (Continued)

rate schedules be made on a basis consistent with

the flow rate and limitations set forth in the

OFO. Such OFO shall be limited to the smallest

practicable segment of Seller's pipeline system.

For the duration of the OFO, increases in

scheduled delivery quantities within affected

segments of Seller's pipeline will be made on a

prospective basis only.

(2) Seller may issue an OFO directing a Buyer to take

specific actions to enable Seller to adequately

respond to certain operational conditions

occurring on Seller's pipeline system, including,

but not limited to:

(a) Partial or entire electronic failure that

impairs Seller's ability to monitor and

control Seller's essential facilities.

(b) Mechanical or physical failure that affects

Seller's ability to transport gas, including

but not limited to, pipeline failure,

compressor failure, regulator failure or

other similar mechanical or physical failure.

(c) External operations such as highway

construction operations that may require

Seller to reduce operating pressures in, or

remove from service, a portion of Seller's

pipeline facilities.

(d) Loss of natural gas supply from third-party

upstream transporters due to emergencies

occurring on such upstream transporter's

systems.