Eastern Shore Natural Gas Company

Second Revised Volume No. 1

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Effective Date: 11/01/1997, Docket: CP96-128-004, Status: Effective

Original Sheet No. 109 Original Sheet No. 109 : Effective

EASTERN SHORE NATURAL GAS COMPANY

GENERAL TERMS AND CONDITIONS

(Continued)

11. Request for Service

(a) General. Any party seeking new service or a change

to existing service from Seller must submit a completed

Service Request Form. Such party shall be known as the

"Requesting Party". No request for service will be

accepted and/or processed and no gas will be scheduled

for receipt and delivery until a completed Service

Request Form has been provided and Requesting Party's

credit evaluation pursuant to Section 11(e) of these

General Terms and Conditions is satisfactory. In the

event Seller determines that Requesting Party's request

for service does not meet its requirements Seller shall

promptly notify Requesting Party of the deficiencies and

the additional information or changes required to

complete the request. Requesting Party shall have the

right for a period of ten (10) calendar days after such

notice to supplement Requesting Party's request as

required to comply with Section 11 of these General Terms

and Conditions. If Requesting Party's request, as

supplemented within said ten (10) calendar days after

such notice, is satisfactory, then Requesting Party's

original request date shall be utilized. If Requesting

Party's request, as supplemented within said ten (10)

calendar days, remains deficient, then Requesting Party's

request shall be deemed void.

Seller will satisfy all requests which are feasible given

Seller's existing facilities and Seller's existing MDTQ

and MDSTQ obligations and which can be fulfilled without

impairment of firm capacity rights held by any other

Buyer or without reducing the total contractual

entitlements on Seller's system. If Seller determines

that capacity is not available to satisfy a request for

service, then Seller shall so notify Requesting Party in

writing within ten (10) calendar days of such

determination. If the provision of service requested

pursuant to Section 11 of these General Terms and

Conditions requires the construction of facilities, the

request for service will also be subject to the

provisions of Section 12 of these General Terms and

Conditions.