Chandeleur Pipe Line Company

Second Revised Volume No. 1

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Effective Date: 03/01/2009, Docket: RP09-322-000, Status: Effective

Second Revised Sheet No. 63 Second Revised Sheet No. 63

Superseding: First Revised Sheet No. 63

 

GENERAL TERMS

AND CONDITIONS

 

 

19.0 COMPLIANCE PLAN FOR TRANSPORTATION SERVICES AND AFFILIATED TRANSACTIONS

(Cont'd)

 

19.3 Complaint Procedure (cont'd)

 

or, hand delivery or overnight courier

delivery to:

 

4800 Fournace Place

Bellaire, TX 77401-2324

 

(b) The complaint will be reviewed by Chandeleur and the shipper

or potential shipper will be notified, in writing, within

thirty (30) days of the receipt of the complaint. An

initial response will be provided within 48 hours of receipt

of the complaint to acknowledge that the complaint was

received.

 

19.4 Available Pipeline Capacity

 

Potential Shippers may receive information regarding the

availability of Receipt Point, Delivery Point and mainline

capacity and rates for firm and interruptible transportation

either through Chandeleur's internet website or by submitting a

valid request for transportation service pursuant to Section 19.2

of the General Terms and Conditions.