Central New York Oil And Gas Company, LLC

Original Volume No. 1

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Effective Date: 02/06/2006, Docket: RP06-171-000, Status: Effective

First Revised Sheet No. 79 First Revised Sheet No. 79 : Effective

Superseding: Superseding Original Sheet No. 79

GENERAL TERMS AND CONDITIONS (continued)

 

request for service shall be deemed null and void;

provided, however, that the Customer's Agreement

shall not be terminated nor shall the Customer's

request for service be deemed null and void if the

Customer's failure to nominate or Tender is caused

by an event of force majeure on Seller's system,

as defined in Section 9 of these General Terms and

Conditions.

 

2.7 Complaints: In the event that a Customer or

potential Customer has a complaint relative to

service under this FERC Gas Tariff, the Customer

shall:

 

(a) Provide a description of the complaint,

verbally or in writing, including the

identification of the storage request (if

applicable), and communicate it to:

 

Central New York Oil And Gas Company,

LLC

Attention: Commercial Operations

Two Brush Creek Blvd., Suite 200

Kansas City, MO 64112

Phone: 816-842-8181

Facsimile: 816-531-0746

 

(b) Within forty-eight (48) hours, or two

Business Days, whichever is later from the

day of receipt of a complaint, Seller will

respond initially to the complaint and Seller

shall respond in writing within thirty (30)

days advising Customer or potential Customer

of the disposition of the complaint.

 

2.8 Information: Any person may request information on

the pricing or other terms of Storage Service

and/or capacity availability by contacting Seller

at the following:

 

Central New York Oil And Gas Company,

LLC

Attention: Commercial Operations

Two Brush Creek Blvd., Suite 200

Kansas City, MO 64112

Phone: 816-842-8181

Facsimile: 816-531-0746