Cheniere Creole Trail Pipeline, L.P.

Original Volume No. 1

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Effective Date: 04/28/2008, Docket: RP08-137-000, Status: Effective

Original Sheet No. 146 Original Sheet No. 146 : Pending

 

 

GENERAL TERMS AND CONDITIONS

(Continued)

 

14. COMPLAINT PROCEDURE

 

A. Shippers are encouraged to work with Transporter on an informal basis to

resolve any problems they may have in regards to transportation services on

Transporter's pipeline system, prior to filing a formal complaint.

 

B. Should a problem remain unresolved after a good faith attempt at

resolving a problem, Shipper should submit a complaint in writing to

Transporter at the following address:

 

Attention: Director, Marketing

Operations

Cheniere Creole Trail Pipeline, L.P.

700 Milam, Suite 800

Houston, Texas 77002

 

C. Transporter will respond initially within 48 hours and in writing within

30 days of a complaint.

 

D. If Shipper has exhausted all options in Sections 14.A through14.C

herein, further discussion may be pursued with the President of Cheniere

Creole Trail Pipeline, L.P..

 

E A Shipper may also file a complaint with the Commission pursuant to 18

CFR Section 385.206 of the Commission's regulations.