Liberty Gas Storage, LLC
Original Volume No. 1
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Effective Date: 04/15/2007, Docket: RP07-357-000, Status: Effective
Original Sheet No. 143 Original Sheet No. 143 : Effective
GENERAL TERMS AND CONDITIONS
21. PENALTIES
21.l A Customer shall be liable for and shall be required to reimburse Liberty
for all penalties, charges and fees which Liberty is required to pay to
Transporter(s) as a consequence of Customer's actions. The recovery of such
penalty amounts shall be on an as-billed basis.
21.2 In addition to the payment of the penalties set forth in Section 21.1
herein, the responsible Customer shall also be liable for, and shall reimburse
Liberty, for all costs incurred by Liberty as a consequence of such Customer's
actions.
22. TRANSMISSION PROVIDER STANDARDS OF CONDUCT
22.1 Informational Postings
Liberty shall post on its Internet Web site its procedures for implementation
of and compliance with the Commission's Standards of Conduct regulations. All
information required to be posted pursuant to such regulations, including, but
not limited to, organizational charts, information on shared facilities and
shared operating personnel, and notices of waivers and/or exercises of
discretion in the application of tariff provisions, will be provided on
Liberty's Internet Web site under Informational Postings. Such information
will be updated as required by applicable regulation(s) issued by the
Commission.
22.2 All terms and conditions set forth in this FERC Gas Tariff shall be
applied in a non-discriminatory manner without preference to Liberty's
marketing and energy affiliates.
22.3 Liberty shall provide service under all rate schedules on a basis that is
equal in quality for all gas supplies stored, parked, loaned, balanced,
imbalance traded and/or wheeled by Liberty under such rate schedules.
22.4 Complaints regarding Liberty's compliance with Liberty's Standards of
Conduct compliance procedures in providing storage and/or transportation
services' pursuant to any of the rate schedules set forth in this FERC Gas
Tariff shall be communicated to Liberty with a designation that it is a
Standards of Conduct regulation complaint, and shall contain a clear and
complete statement of the nature and basis of the complaint, together with
supporting documentation, if any. Information regarding the appropriate
contact personnel shall be posted on Liberty's Internet Web site. Within
forty-eight (48) hours of receipt of such information, an officer of Liberty
shall orally respond to the complaint, and within thirty (30) days of the
receipt of the complaint, an officer of Liberty shall provide a written
response to the complaint. In the event the required date of Liberty's response
falls on a Saturday, Sunday or a holiday that affects Liberty, Liberty shall
respond by the next business day