Black Marlin Pipeline Company

First Revised Volume No. 1

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Effective Date: 11/01/2002, Docket: RP02-568-000, Status: Effective

Sixth Revised Sheet No. 221 Sixth Revised Sheet No. 221 : Effective

Superseding: Fifth Revised Sheet No. 221

GENERAL TERMS AND CONDITIONS

(continued)

(b) The recipient of the complaint will contact the appropriate person(s) for

review/resolution. Transporter will initially respond to complainant within 48 hours

of the complaint. Transporter will respond in writing to the complainant within 30

days. The response shall indicate the validity of the complaint and what corrective

actions, if any, should be taken.

20. Electronic Communication of Information

20.1 General - Transporter will maintain all information required pursuant to Section

250.16 of the FERC's regulations and NAESB Standard 4.3.6, plus additional

information Transporter deems beneficial to its Shippers. Matters between Shipper

and Transporter will be conveyed through electronic communications by media such as

fax or electronic mail.

20.2 Internet Web Site. Transporter will provide timely information on its Internet web

site pertaining to Transportation. Transporter will impose no fee associated with

the use of its Internet web site.

20.3 Information to be Posted. Via the Internet web site, Transporter will provide the

following information:

(a) total design capacity and capacity that is available at specific receipt and

delivery points;

(b) available capacity for primary firm transportation;

(c) offers to release capacity;

(d) the winning bids to purchase released capacity;

(e) the potential available capacity and the terms and conditions required for

bids under the right of first refusal procedures when an existing

transportation service agreement is near expiration;

(f) the capacity allocation log for marketing affiliates;

(g) discount rate offers to marketing affiliates;

(h) the names and addresses of Transporter's marketing affiliates;

(i) complete list of the names of operating personnel and facilities shared by

Transporter and its marketing affiliates and comprehensive organization

charts;

(j) information about the timing and status of maintenance activities;