American Midstream (AlaTenn), LLC

Fifth Revised Volume No. 1

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Effective Date: 05/01/2010, Docket: RP10-493-000, Status: Effective

Original Sheet No. 193 Original Sheet No. 193

 

GENERAL TERMS AND CONDITIONS (Continued)

 

General Counsel

American Midstream (AlaTenn), LLC

1614 15th Street, Suite 300

Denver, CO 80202.

 

Each complaint shall clearly identify the specific activity that has given rise to the

complaint.

The

General Counsel or his designee will respond initially to the complainant within 48

hours, and in

writing

within 30 Days.

 

34.4 INTERACTIVE INTERNET WEBSITE

 

(a) General - Transporter shall maintain an Interactive Internet Website for the

timely transfer of

electronicinformation provided and electronic transactions conducted by and

between

Transporter and

its Shippers. Public information posted on the Interactive Internet Website will be

available

without

password usage; however access to certain areas of the Interactive Internet

Website containing

information specific to individual Shippers and operators require userid and

password access.

Parties

may obtain a userid and password by contacting Transporter at (720) 457-6077.

(b) Operation - The Interactive Internet Website shall be available on a

nondiscrimatory basis

seven (7)

days per week, twenty-four (24) hours per day, except during scheduled

maintenance. The

Interactive

Internet Website will be menu driven and will allow for electronic mail and the

uploading and

downloading of files. Archived back-up records of the information displayed on

the Interactive

Internet

Website will be kept for no less than three (3) years, and parties will have

reasonable access to

those

records. Transporter, will however, periodically purge from current files archived

information

regarding

completed transactions. Information that has been purged from the Interactive

Internet Website

will be

archived, for at least three (3) years, and will be available in hard copy for

inspection by

appointment

during regular business hours at Transporter's principal place of business.

 

 

(c) Information Available - The Interactive Internet Website will permit Shipper

and third parties

to

access the following: