American Midstream (AlaTenn), LLC

Fifth Revised Volume No. 1

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Effective Date: 05/01/2010, Docket: RP10-493-000, Status: Effective

Original Sheet No. 192 Original Sheet No. 192

 

GENERAL TERMS AND CONDITIONS (Continued)

34. ORDER NO. 717 and 717-A COMPLIANCE INFORMATION AND

PROCEDURES

 

34.1 Shared Personnel and Facilities

 

Information on any operating facilities or operating personnel that AlaTenn shares

with any of its

marketing affiliates is available on its Internet web site at

www.americanmidstream.com under

Informational Postings.

 

34.2 Standards of Conduct

 

Transporter will apply FERC Order No. 717 standards of conduct and reporting

requirements to

its

marketing affiliate(s), as applicable.

 

34.3 Shipper Complaint Procedures

 

Customers are encouraged to resolve any disputes informally with their

designated customer

representative. A formal complaint concerning any Transportation Service

offered by

Transporter shall

specifically state that it is a complaint under Order No. 636 or 717 and shall be

directed, in

writing, to the