FERC 2013-05-13 13:58:25 Engage with customers to identify at least two existing major customer-facing services that contain high-value data or content as first-move candidates to make compliant with new open data, content, and web API policy. 90 Days 2012/08/21 select 2-1-status completed 2.1 Paragraph on customer engagement approach 90 days 2012/08/21 textarea 2-1-1-customer-engagement-approach The FERC distributed a survey, through their digital government website, that asked the public to choose the systems they would like open through Web API. Using the survey results, the Digital Government Task Force then prioritized the systems, taking into consideration current and future IT project schedules. The task force made the decision to open the “Decisions and Notices” and eTariff data through Web API by the May23rd. The other systems will be made available based on IT project schedules. The progress of this initiative will be provided through FERC’s digital government website http://www.ferc.gov/open.asp. 2.1 Prioritized list of systems (datasets) 90 days 2012/08/21 text 2-1-2-name Decisions and Notices eTariff eLibrary eService Electric Quarterly Reports (EQR) text 2-1-2-description Provides a monthly collection of Delegated Orders, Notices, and Commission Decisions from Commission Meetings or Notational Voting arranged by date. Allows for tariffs, tariff revisions and rate change applications to be filed electronically in the manner prescribed by Order No. 714. The affected regulated entities are: • Public utilities and Power Marketing Administrations under Parts 35 and 300; • Natural gas pipelines under Parts 154 and 284; • Intrastate gas pipelines under Part 284; and • Oil pipelines under Part 341. eLibrary is a records information system that contains: 1. Electronic versions of documents issued by FERC from 1989-Present; 2. Documents received and issued by FERC: a. A description of documents from 1981-Present; b. Microfilm and aperture cards of documents for 1981-1995; c. Scanned images of paper documents from 1995-Present; and d. Native files electronically submitted from November 2000-Present Provides users with official mailing list or service list for a docketed proceeding. Allows users to access data submitted by utilities and power marketers. Access is achieved through the following means: 1. Download Spreadsheets - Contract and transaction data by company by quarter in a structure similar to the one used for data import. 2. Summary Reports - Short summaries of each company's EQR filings (beginning Q1 2005) identifying the products they sell, the customers they sell to and the control areas where deliveries are made. 3. Filing Inquiries - EQR data can be retrieved using standard queries which can be customized by the user. 4. Selective Filings Download - Retrieves data on multiple companies and quarters with one request. Processed overnight and sent via email the next day. 5. Download Database - Provides for the download of the full EQR database. It should be used only by advanced users with several gigabytes of disk space. select 2-1-2-scope external external both external external text 2-1-2-customer Public Public Public and Commission staff Public Public text 2-1-2-uii 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 1 Engage with customers to identify at least two existing priority customer-facing services to optimize for mobile use. 90 Days 2012/08/21 select 7-1-status completed 7.1 Paragraph on customer engagement approach 90 days 2012/08/21 textarea 7-1-1-customer-engagement-approach The FERC distributed a survey, through their digital government website, that asked the public to select which services they prefer be made available through mobile technology. Using the survey results, the Digital Government Task Force then prioritized the services, taking into consideration current and future IT project schedules. The task force made the decision to open the “Decisions and Notices” and “What’s New” services using mobile technology by the May23rd. The other services will be made available based on IT project schedules. The progress of this initiative will be provided through FERC’s digital government website http://www.ferc.gov/open.asp. 7.1 Prioritized list of systems (datasets) 90 days 2012/08/21 text 7-1-2-name Decisions and Notices What’s New eSubscription eFiling eRegistration Electric Quarterly Reports (EQR) text 7-1-2-description Provides a monthly collection of Delegated Orders, Notices, and Commission Decisions from Commission Meetings or Notational Voting arranged by date. The “What’s New” RSS feed provides news and information details about the events at FERC. Users subscribe or ‘sign up’ for specific dockets and are notified via email about future correspondence. Users have immediate access to the correspondence or documents in eLibrary. Allows users to electronically submit qualified documents to FERC in lieu of paper filings. eRegistration provides the FERC customer an easy-to-use entry point to do business with all FERC Online applications. Think of eRegistration as a form of membership. By registering, the user will receive a single user id and password that allows them to transact all of their business with FERC. eRegistration is valuable to any person who transacts business with the FERC on behalf of themselves or another organization (e.g. companies or corporations). It provides authentication support to the FERC Online applications that ensures safe and secure transactions, thereby protecting the integrity of your data. Allows all public utilities and power marketers to file EQRs for the most recent calendar quarter. The filings must summarize contractual terms and conditions for: Market-based power sales, Cost-based power sales, and Transmission service. select 7-1-2-scope external external external external both external text 7-1-2-customer Public Public Public Public and Commission Staff Public and Commission Staff Public text 7-1-2-uii 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 505-00-01-02-01-1011-00 1 Establish an agency-wide governance structure for developing and delivering digital services 6 months 2012/11/23 select 4-2-status completed textarea 4-2-policy The Commission has chosen to incorporate its digital services governance into its current Information Technology Capital Planning and Investment Control (CPIC) Process. This allows for a consolidated point of entry and ensures a consistent review process for all IT and digital service requests. The review process includes, but is not limited to, taking into consideration the potential data collection of the request, the possible benefit to the public, how the data can be provided to the public and, any security and privacy concerns for the data. text 4-2-link Develop an enterprise-wide inventory of mobile devices and wireless service contracts 6 months 2012/11/23 select 5-2-status completed 5.2 Develop wireless and mobile inventory 6 months 2012/11/23 text 5-2-1-component select 5-2-1-inventory-status 1 Implement performance and customer satisfaction measuring tools on all .gov websites 8 months 2013/1/22 select 8-2-status completed 8.2 Implement performance measurement tool 8 months 2013/1/22 select 8-2-1-tool yes textarea 8-2-1-implementation The Google Analytics tool will be implemented by 1/26/13. We are currently using another tool until the Google Analytics tool implementation is complete. text 8-2-1-percent 100% text 8-2-1-url 8.2 Implement customer satisfaction tool 8 months 2013/1/22 textarea 8-2-2-implementation Survey is posted on the following sites 1) http://www.ferc.gov/docs-filing/forms.asp 2) http://www.ferc.gov/enforcement/enforcement.asp 3) http://www.ferc.gov/industries/electric/indus-act/reliability.asp text 8-2-2-url Ensure all new IT systems follow the open data, content, and web API policy and operationalize agency.gov/developer pages 12 months 2013/05/23 select 1-2-status in-progress 1.2 Document policy for architecting new IT systems for openness by default 6 months 2012/11/23 textarea 1-2-1-description 1.2 Operationalize Enterprise Data Inventory 17 months 2013/10/23 text 1-2-3-datasets-in-inventory text 1-2-3-systems-in-inventory text 1-2-3-datasets-potential-public text 1-2-3-datsets-listed text 1-2-3-released-datasets-listed Make high-value data and content in at least two existing, major customer-facing systems available through web APIs, apply metadata tagging and publish a plan to transition additional high-value systems 12 months 2013/05/23 select 2-2-status not-started 2.1 Publish plan on future activity 12 months 2013/05/23 textarea 2-2-1-describe Taking into consideration current resource constraints, and the Commission's current and future IT project timelines, FERC plans to release its first APIs in FY15. 2.1 Make 2+ systems (datasets) available via web APIs with metadata tags 12 months 2013/05/23 text 2-2-2-system textarea 2-2-2-description select 2-2-2-scope text 2-2-2-customers text 2-2-2-uii text 2-2-2-url 1 Evaluate the government-wide contract vehicles in the alternatives analysis for all new mobile-related procurements 12 months 2013/05/23 select 5-3-status not-started textarea 5-3-policy Ensure all new digital services follow digital services and customer experience improvement guidelines 12 months 2013/05/23 select 6-3-status not-started textarea 6-3-policy Optimize at least two existing priority customer-facing services for mobile use and publish a plan for improving additional existing services 12 months 2013/05/23 select 7-2-status not-started textarea 7-2-policy Taking into consideration current resource constraints, and the Commission's current and future IT project timelines, FERC plans to release its first Mobile Applications in FY15 7.2. Report on services 12 months 2013/05/23 text 7-2-1-name textarea 7-2-1-description select 7-2-1-scope text 7-2-1-customers text 7-2-1-uii text 7-2-1-url 1